International Sales Terms & Conditions

When Ordering
Minimum online order for international orders is $500.00 USD.

All proforma invoices must be confirmed in writing as proof of approval and confirmation of the order. All reference numbers and prices should be carefully checked by the customer before confirmation. As soon as written (faxed) confirmation is received, orders can be processed. Change orders are never processed without written confirmation.

Shipments & Delivery
Shipments, by air and by ocean, may be insured at customer cost by RECREONICS, INC. or by our customer. Proof of insurance (fax copy of Insurance Certificate or statements to this effect) are to be submitted.

All shipments must be inspected by the customer at the time of delivery. Air shipments: claims for loss and/or damage must be made exclusively to the carrier at the time of delivery. Ocean shipments: claims for loss and/or damage must be made exclusively to the carrier at the time of delivery. All claims must be reported immediately. Please take photos of all damaged merchandise.

Pricing
All prices for merchandise are ex works/ex factory + inland freight + handling and loading on board the vessel (F.O.B.) + ocean freight + insurance (CF). This means that there are extra costs involved in processing orders which are NOT part of the equipment cost. Typical examples are inland freight, freight forwarding fees, handling fees, insurance, banking fees, air or ocean freight, etc.

Terms of Purchase & Payment
Payment for online orders is in advance by wire transfer and/or an approved letter of credit. An international credit card with a current valid driver's license may be approved on a maximum of $750.00 USD.

Checks are only accepted if they are drawn on a U.S. bank located in the USA. Checks drawn on foreign banks and U.S. banks outside the USA are accepted, however, the checks must clear prior to releasing for fabrication and/or shipping order(s).

Written authorization from RECREONICS, INC. must be obtained before returning any merchandise to us or to the manufacturer. The date of purchase and invoice number must accompany the returned goods and other required information as noted on the return authorization. Special order, obsolete, discontinued, unsaleable or out of current design merchandise is not subject to return. The return of goods back to RECREONICS, INC. or to the manufacturer is the responsibility of the buyer and is subject to a minimum of 25% restocking charge.

All expenses to return any authorized merchandise including freight costs, etc. are at the buyer's expense.

Wire Transfer Information:

Branch Banking and Trust Company
401 West Main Street
Louisville, KY 40202

Routing Number: 083900680
Account Number: 5182366139
Transfer Fee: $50.00 USD